Shipping Policy

Shipping information

All Items are warehoused shipped within 24 - 48 hours (2 business days) of payment being received from Perth, Australia.

Foscam WA is partnered with Australia Post Eparcel to deliver all orders.  

All consignments can be tracked via https://auspost.com.au/parcels-mail/track.html#/track and requires signature on delivery

Full tracking information is provided to the email nominated in your account that you have set up on Foscam WA.

Should no one be present to accept your order - a card will be left in your post box advising of the post office or re-issue details for the parcel.  

Please note that as a general rule - freight will only be held by the freight company for 12 days from initial attempted delivery.

Authority to leave unsigned and unattended may be given by instructions left in the order notes.  

If authority to leave is given please note, that Foscam WA only accepts responsibility for your goods up until we have received notification that they have been delivered by Australia Post.

Estimated expected delivery times are given by Australia Post or other services are estimates only and on occasion mail may be delayed and Foscam WA does not accept responsibility for 3rd party delays.

Shipping charges

Australia wide shipping on all items are inclusive in published prices where noted.

Return to sender charges for incorrect or incomplete addresses

Please note that $15 flat rate will be charged for return to sender items sent back to Foscam WA.  These are items whereby the purchaser has provided a invalid address in their shipping information.  

The customer accepts full liability for the return postage costs.  

Foscam WA will hold on to the returned order until the customers corrects their shipping address and agree to accept charges that Foscam WA will incur to send the parcel to valid shipping address.  

Subsequent Postage charges will need to be paid before the order is despatched again.

How long will it take to receive my parcel

Standard tracked and signed shipping is included in every order.  The Australia Post terms and conditions surrounding freight delivery times to your destination via Australia Post are available here